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AI Load Building from Your Inbox

AI analyzes every incoming email, automatically extracts load confirmations and documents, then builds structured loads in your TMS with contextual data enrichment.
  • AI classifies and processes all incoming emails automatically
  • Extracts load confirmations, documents, and capacity updates from any email format
  • Auto-fills load forms with contextual TMS data matching
  • Configurable automation - manual review or fully automated processing
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4-Step Process

From Email to Load Creation

AI monitors your inbox, classifies messages, extracts load data, and creates structured loads with contextual TMS integration.
01
Email Classification

Email Classification

AI analyzes incoming messages and identifies load confirmations, capacity updates, and carrier documents.

02
Data Extraction

Data Extraction

Automatically extracts relevant information from emails and PDF attachments, filling out load forms.

03
Contextual Data

Contextual Data

Checks existing TMS data, matches locations automatically, and enriches with historical context.

04
Load Creation

Load Creation

Submit directly to TMS or configure for fully automated load creation based on your settings.

Email Processing & Load Building Features

Intelligent Email Processing with TMS Integration

**Make confident pricing decisions with comprehensive market and historical data

Email Classification

Automatically identifies new and revised load confirmations

Document Extraction

Processes PDF attachments and email content to extract all relevant load details

Location Matching

Automatically checks and matches locations against existing TMS data

Contextual Data Enrichment

Pulls relevant historical data and context from your TMS

Configurable Automation

Choose manual review or fully automated load creation

Universal Email Support

Works with Gmail, Outlook browser, and Outlook desktop and more coming soon...

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See how LoadAI transforms your freight workflow from quote to cash. Schedule a personalized demo and discover which features will have the biggest impact on your operations.

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Frequently Asked Questions

AI Voice Agent
AI Load Build
AI Dispatch Planner
AI Document Validation
AI Invoicing
Data Security & Privacy
Will using AI Voice Agent require changes to my current TMS and business processes?

No major changes are needed. Our AI Voice Agents can seamlessly integrate within your existing TMS, customer portals, load boards, and communication platforms.

Integration is supported across all major TMS platforms and key logistics tools, including McLeod, Rose Rocket, Alvys, DAT, Truckstop, and Highway.
Yes, you can set your own business rules and performance metrics so the AI agents are geared toward achieving specific goals and objectives.
The system is trained on industry-specific conversations and uses advanced natural language models to sound empathetic and professional.
The system automatically escalates the conversation to a human broker, providing full context and conversation transcripts for a seamless hand-off.
What is the AI Load Build feature?

Our AI Load Build feature helps you automatically convert any document into structured load data, accelerating your dispatching operations without unnecessary delays or errors.

AI Load Build can automate around 60% of the manual work with 3x faster load processing. It’s also 80–90% more accurate, which helps avoid costly billing delays or tender rejections.
Yes, the feature is designed to scan any document format, including load confirmations, PDFs, images, emails, scanned paperwork, and even handwritten notes.
If the document has illegible, unclear, or missing information, the tool will leave that field empty for manual entry.
Yes, you can adopt the AI Load Build feature on its own without subscribing to the entire AI Toolkit. However, it needs to be linked with LoadStop TMS.
What is the AI Dispatch Planner?
Think of it like a Gantt-style planning board that analyzes key data to automatically match the right driver to the right load and plans the best possible routes for maximum savings.
Companies using the planner typically cut deadhead miles by up to 25% and reduce driver idle time by around 40%, andlead to about a 15% improvement in margins.
It mimics an experienced dispatcher’s decision-making process by factoring in the driver’s location, availability, hours of service, equipment type, and preferences to cut costs, meet compliance requirements, and safeguard driver well-being.
Yes, you can only subscribe to individual modules like AI Load Build or AI Dispatch Planner based on your immediate needs and expand to the full toolkit over time. However, it needs to be connected with LoadStop TMS.
No, it only helps them handle more loads with less effort by analyzing data and suggesting the best assignments for the right teams while your dispatchers remain in full control.
What is the AI Doc Validation feature?
Our smart validation tool automatically audits your load and invoice documents to ensure all essential details such as signatures, locations, and compliance requirementsare complete and nothing is missing or out of order.
By automatically checking and cross-verifying every document, it cuts document rejections by up to 90% and delivers 95% accuracy without the need for manual audits.
The AI scans every page to detect where a signature field or sign-off is present or missing, so you can quickly follow up, but it does not verify the identity or the authenticity of the signature.
AI Document Validation can scan and verify all the key documents in your transportation workflow, including load confirmation, rate confirmations, BOLs, PODs, invoices, receipts, and compliance and supporting documents.
Yes, you can. AI Document Validation is available as a standalone feature, meaning you can deploy just this feature without subscribing to the rest of the AI Toolkit but it needs to be paired with LoadStop’s TMS.
What is the AI Invoicing feature?
Our one-stop AI Invoicing feature can manage your entire invoicing process, from invoice generation, document validation, and compliance to automated submission and cross-referencing load documents.
AI Invoicing acts as a smart auditor for every bill you send out. It cross-checks each invoice line item against your TMS data and load confirmation details to make sure they match up correctly.
By automatically generating invoices and validating every supporting document, it cuts invoice rejections by up to 90%, removes about 95% of manual auditing, and significantly improve cash flow through faster payments.
To make sure you get your payment early, we have partnered with a wide range of freight factoring companies, including OTR Capital, RTS Financial, Triumph, and TAFS. You only need to electronically upload your invoices directly from LoadStop to your factoring partner (via API or online portal) for quick funding.
Yes, we offer native two-way syncing with QuickBooks and Oracle NetSuite (Online and Desktop), allowing invoices and payments to flow automatically between LoadStop and your accounting system.
Is there ongoing support for the AI Voice Agents and AI Toolkit?
Yes, we provide dedicated support for both AI Suites, including a dedicated customer success team for ongoing assistance after you go live while regularly updating the software from our end to ensure optimal performance.
Yes, our systems follow industry-leading security best practices and safeguards to keep your information safe.
Our platform is designed to give you full control over your data. You decide who can view or modify information through features like role-based access control and IP address restrictions.
In the unlikely event of a data breach, we have a clear incident response plan in place. Affected customers would be promptly notified, and we would take all necessary steps to secure the system, remediate the issue, and prevent similar incidents in the future.
We will never disclose your personal information to any third party without your consent except as required by law or as part of the service you have signed up for. Please read our privacy policy for more details.
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