Automated Tracking with AI

LoadAI* transforms scattered tracking data into complete shipment visibility by connecting over 22+ ELD systems, trailer tracking, and visibility integrations. When data goes missing, our AI Agents, automatically fills the gaps so you always know where your freight is 24/7.

Complete visibility through 22+ ELD systems and tracking/visibility platforms
AI Agents automatically fill tracking gaps, enhancing your customer scorecard
Real-time exception alerts and predictive delivery updates
Eliminate manual check-calls while maintaining full control

4-Step Process

Improve your Customer Score Card with a Single Source of Truth

AI continuously monitors all tracking sources and proactively fills gaps to ensure you never lose visibility of your shipments.

Comprehensive Data Collection

Connects to 22+ ELD systems, trailer tracking, visibility platforms, and major shipper EDI feeds.

Intelligent Gap Detection

AI identifies when tracking data stops flowing or becomes inconsistent.

Proactive Gap-Filling

Voice agents automatically contact drivers and carriers to gather missing updates via phone, email or text.

Unified Visibility

All tracking data flows into one complete view with real-time alerts and predictive ETAs.

Connect to Everything That Moves Your Freight

***LoadAI* integrates seamlessly with the platforms you already use

Proactive Tracking Features

Stay Ahead of Problems Before They Happen

**Make confident pricing decisions with comprehensive market and historical data

Predictive ETA Updates

AI calculates accurate delivery windows based on real-time conditions

Geofencing Technology

Automatic notifications for pickup and delivery milestones

Custom Tracking Rules

Set monitoring frequency and escalation triggers per load via geofencing

Automated Customer Updates

Keep shippers informed without manual intervention

Voice Agents

AI automatically gathers missing tracking updates when data stops flowing, or communication goes dark.

Ready to Improve your Scorecards?

Exceed shipper expectations with real-time visibility and proactive communication. LoadAI* comprehensive integrations and AI-powered Agents fill the gaps for you to deliver the customer experience that builds lasting partnerships.

Frequently Asked Questions

Will using AI Voice Agent require changes to my current TMS and business processes?

No major changes are needed. Our AI Voice Agents can seamlessly integrate within your existing TMS, customer portals, load boards, and communication platforms.

What types of integration options does the AI Voice Agents offer?

Integration is supported across all major TMS platforms and key logistics tools, including McLeod, Rose Rocket, Alvys, DAT, Truckstop, and Highway.

Can the AI agents be tailored to my team’s unique business model and KPIs?

Yes, you can set your own business rules and performance metrics so the AI agents are geared toward achieving specific goals and objectives.

How does the AI maintain a human-like, professional tone?

The system is trained on industry-specific conversations and uses advanced natural language models to sound empathetic and professional.

What happens if a negotiation becomes too complex for the AI?

The system automatically escalates the conversation to a human broker, providing full context and conversation transcripts for a seamless hand-off.

What is the AI Load Build feature?

Our AI Load Build feature helps you automatically convert any document into structured load data, accelerating your dispatching operations without unnecessary delays or errors.

How will AI Load Build benefit my business?

AI Load Build can automate around 60% of the manual work with 3x faster load processing. It’s also 80–90% more accurate, which helps avoid costly billing delays or tender rejections.

Does AI Load Build work with all types of documents?

Yes, the feature is designed to scan any document format, including load confirmations, PDFs, images, emails, scanned paperwork, and even handwritten notes.

How does AI Load Build accommodate unclear or missing information?

If the document has illegible, unclear, or missing information, the tool will leave that field empty for manual entry.

Can I use AI Load Build independently, or do I need the complete AI Toolkit?

Yes, you can adopt the AI Load Build feature on its own without subscribing to the entire AI Toolkit. However, it needs to be linked with LoadStop TMS.

What is the AI Dispatch Planner?

Think of it like a Gantt-style planning board that analyzes key data to automatically match the right driver to the right load and plans the best possible routes for maximum savings.

How does AI Dispatch Panner help my business?

Companies using the planner typically cut deadhead miles by up to 25% and reduce driver idle time by around 40%, andlead to about a 15% improvement in margins.

What factors does the AI Dispatch Planner consider when assigning loads to drivers?

It mimics an experienced dispatcher’s decision-making process by factoring in the driver’s location, availability, hours of service, equipment type, and preferences to cut costs, meet compliance requirements, and safeguard driver well-being.

Can I implement just the AI Dispatch Planner or do I need the entire AI suite?

Yes, you can only subscribe to individual modules like AI Load Build or AI Dispatch Planner based on your immediate needs and expand to the full toolkit over time. However, it needs to be connected with LoadStop TMS.

Can the AI Dispatch Planner replace human dispatchers?

No, it only helps them handle more loads with less effort by analyzing data and suggesting the best assignments for the right teams while your dispatchers remain in full control.

What is the AI Doc Validation feature?

Our smart validation tool automatically audits your load and invoice documents to ensure all essential details such as signatures, locations, and compliance requirementsare complete and nothing is missing or out of order.

How does AI Doc Validation help my business?

By automatically checking and cross-verifying every document, it cuts document rejections by up to 90% and delivers 95% accuracy without the need for manual audits.

How does AI Doc Validation check for missing signatures?

The AI scans every page to detect where a signature field or sign-off is present or missing, so you can quickly follow up, but it does not verify the identity or the authenticity of the signature.

What kinds of documents can it validate?

AI Document Validation can scan and verify all the key documents in your transportation workflow, including load confirmation, rate confirmations, BOLs, PODs, invoices, receipts, and compliance and supporting documents.

Can I use AI Document Validation on its own without the other AI Toolkit features?

Yes, you can. AI Document Validation is available as a standalone feature, meaning you can deploy just this feature without subscribing to the rest of the AI Toolkit but it needs to be paired with LoadStop’s TMS.

What is the AI Invoicing feature?

Our one-stop AI Invoicing feature can manage your entire invoicing process, from invoice generation, document validation, and compliance to automated submission and cross-referencing load documents.

How does AI Invoicing ensure invoices are accurate and reduce errors?

AI Invoicing acts as a smart auditor for every bill you send out. It cross-checks each invoice line item against your TMS data and load confirmation details to make sure they match up correctly.

How is AI Invoicing helpful to my business?

By automatically generating invoices and validating every supporting document, it cuts invoice rejections by up to 90%, removes about 95% of manual auditing, and significantly improve cash flow through faster payments.

Does AI Invoicing support electronic submission to factoring companies?

To make sure you get your payment early, we have partnered with a wide range of freight factoring companies, including OTR Capital, RTS Financial, Triumph, and TAFS. You only need to electronically upload your invoices directly from LoadStop to your factoring partner (via API or online portal) for quick funding.

Does AI Invoicing integrate with accounting software like QuickBooks and NetSuite?

Yes, we offer native two-way syncing with QuickBooks and Oracle NetSuite (Online and Desktop), allowing invoices and payments to flow automatically between LoadStop and your accounting system.

Is there ongoing support for the AI Voice Agents and AI Toolkit?

Yes, we provide dedicated support for both AI Suites, including a dedicated customer success team for ongoing assistance after you go live while regularly updating the software from our end to ensure optimal performance.

Is my information secure when using the AI Suites?

Yes, our systems follow industry-leading security best practices and safeguards to keep your information safe.

Can we control who accesses our data in both AI Suites?

Our platform is designed to give you full control over your data. You decide who can view or modify information through features like role-based access control and IP address restrictions.

What is the company’s policy for data breach?

In the unlikely event of a data breach, we have a clear incident response plan in place. Affected customers would be promptly notified, and we would take all necessary steps to secure the system, remediate the issue, and prevent similar incidents in the future.

Does the company share data with third parties?

We will never disclose your personal information to any third party without your consent except as required by law or as part of the service you have signed up for. Please read our privacy policy for more details.